Shipping

How do I track my order?

As soon as your order ships, we’ll send tracking information via email. Using the tracking number(s) provided you can track your order through the carrier’s website. If you have questions about shipment tracking, please contact us at hello@petoji.com.

Do you ship internationally?

Yes! We ship worldwide.

How long will it take to get my order?

Our products are custom made to order. Please allow 3-5 business days of production time and 3-7 business days of shipping time for domestic orders and 7 – 30 business days for international orders.

I ordered the wrong product, can I change my order?

We do our best to ship orders as quickly as possible. You may make changes to your order before it has shipped, however once your package has been submitted to the carrier your order cannot be changed. If you need to return or exchange an item, please see our return policy.